Engage. Reward. Redeem. Retain.
A complete loyalty and rewards management platform to run schemes, incentives, points, rewards and redemptions across your customer, dealer, promoter and influencer networks.
From launching a new loyalty scheme to validating claims, allocating points and managing reward redemptions, LRM brings the complete loyalty lifecycle into one connected platform.
Stop running loyalty programs on spreadsheets.
Managing loyalty programs across hundreds or thousands of dealers, customers, promoters or influencers can become complex — manual scheme calculations, spreadsheets and reward tracking create delays, errors and limited visibility. LRM brings these activities together into one structured platform.
Give your participants a simple experience while giving your business complete control over the loyalty program.
Design, launch, operate and measure — all from one place.
LRM provides the tools you need to run loyalty programs end to end, for every kind of participant.
Scheme Management
Create flexible loyalty schemes based on your business objectives — different schemes for different dealers, promoters, influencers, customers, products, territories or business segments.
- Scheme creation & configuration
- Product-wise & category-wise schemes
- Target-based, quantity-based & value-based schemes
- Period-based schemes
- Participant eligibility & scheme validity
- Scheme rules and conditions
Points & Incentive Management
Automatically track participant activity and calculate eligible points or incentives based on your configured scheme rules.
- Points allocation & incentive calculation
- Target achievement tracking
- Product-wise & transaction-based points
- Bonus points
- Points balance & history
- Expiry, adjustment & approval workflows
Reward Management
Create and manage a structured reward catalogue — from merchandise and gift vouchers to business incentives, managed through a centralised system.
- Reward catalogue & categories
- Reward points & eligibility
- Reward availability & allocation
- Reward status & history
- Digital and physical rewards
Redemption Management
Make the reward redemption process simple, transparent and trackable — participants can track the status of their redemption while your team maintains complete operational visibility.
- Redemption requests & points validation
- Approval workflows
- Redemption status & fulfilment tracking
- Dispatch information & history
- Cancellation and adjustments
Dealer Loyalty Programs
Build stronger relationships with your dealer network through structured loyalty and incentive programs.
- Dealer-wise schemes & targets
- Purchase-based incentives
- Product-wise rewards & dealer points
- Achievement tracking
- Reward redemption & dealer performance
- Territory-wise loyalty performance
Promoter & Influencer Rewards
Reward promoters, influencers and channel partners for their contribution — track activities, achievements and incentives through structured programs.
- Promoter registration & influencer management
- Activity tracking & target management
- Points allocation & incentive calculation
- Reward redemption
- Performance reports
Customer Loyalty & Retention
Turn customer transactions and engagement into opportunities for long-term relationships.
- Reward purchases & track customer activity
- Award loyalty points
- Targeted rewards & reward tiers
- Encourage repeat purchases
- Track redemption behaviour
- Analyse customer engagement
Mobile Experience for Participants
Give dealers, promoters, influencers and customers access to their loyalty activities through a convenient mobile experience.
- Register, view schemes & check eligibility
- View points balance & track achievements
- View rewards & submit redemption requests
- Track redemption status & transaction history
- Receive notifications
Admin & Management Portal
Give your internal teams complete control over your loyalty programs through a centralised web application.
- Participants, schemes & products
- Points, rewards & redemptions
- Approvals & notifications
- Users, roles & program configurations
- Reports & analytics
Less manual calculation. Fewer errors. Faster rewards.
LRM reduces manual effort by automating repetitive loyalty and incentive processes, including:
Understand how your programs are actually performing.
Real-time dashboards and reports let you track:
Total & active participants
Points earned & redeemed
Pending redemptions
Top participants & top schemes
Reward distribution
Dealer engagement
Promoter performance
Customer activity
Loyalty activity, turned into business insight.
Analyse performance across:
Configure programs around your business, not a template.
Every business has different loyalty requirements. Configure programs around:
This allows your team to create targeted programs without having to build a new system for every campaign.
One platform, every kind of participant.
Dealers
Dealer purchase incentives, targets, points and rewards.
Promoters
Activity-based incentives and performance rewards.
Influencers
Structured reward programs for influencers and channel partners.
Customers
Loyalty programs designed to encourage repeat engagement and retention.
One connected flow, from scheme to insight.
LRM connects every stage of your loyalty program into a complete and transparent lifecycle.
Scheme
Create → Configure → Publish
Participation
Register → Engage → Transact
Achievement
Track → Calculate → Earn
Rewards
Select → Redeem → Approve
Fulfilment
Process → Dispatch → Deliver
Analytics
Measure → Analyse → Improve
LRM works alongside the tools you already run.
Possible integrations include:
Six reasons growing loyalty programs run on LRM.
Centralised Loyalty Management
Manage schemes, participants, points, rewards and redemptions from one platform.
Automated Calculations
Reduce manual effort involved in points and incentive calculations.
Better Participant Engagement
Give participants visibility into schemes, achievements, points and rewards.
Faster Redemptions
Streamline the complete redemption and fulfilment process.
Real-Time Visibility
Monitor program participation and performance through dashboards and reports.
Flexible & Scalable
Create different loyalty programs for different participant groups, products and markets.
From a single campaign to programs across regions.
LRM is suitable for businesses that manage loyalty, incentive or reward programs across: