Mic & Mac - CRM

We always believe that a common software will not solve the issue of individual companies. As every company have different work flow, different culture, different employees, different clients, the software should respect the uniqueness and serve different.

M&M-CRM is customized and reliable software which differs from other CRMs. Our CRM is designed with specialized modules by analyzing the work flow of your company. We continuously develop our CRM by understanding the market needs and changes.

A complete software from Warehouse to Customer management which allows you to integrate with any of your existing software for get and provide data.

Align sales and marketing with a CRM to gain insights to grow your business.

A good customer relationship is important for the growth and profit of any business. You’ll notice that when customers are not happy with a product or service, it comes back to the Organisation. This is why companies go to great lengths and invest in different means to improve customer experience. A huge part of this is allotted to finding the right Customer Relationship Management (CRM) software.

CRM helps businesses provide better customer service by giving employees quick access to customer information. This enables them to address customer inquiries and issues more effectively, leading to higher customer satisfaction.

We specialize in CRM solutions for industries where they are needed

Information Technology


Logistics & Transportation

Financial Services

Healthcare & Hospitals

Shops & Showrooms


Education Institution

Electronic Industries

Manufacturing Industries



Why US?

Our CRM solution might be the best choice, it’s essential to understand the unique features, benefits, and advantages it offers compared to other CRM options in the market.

User Management
Super Admin can create “N” number of users and create rule for them, Admin, managers and role wise management can be assigned in the user management.
Task management
Task management tool ensures your team work and productivity, know what work to be assigned to whom and the status in real time.
warehouse Management
After manufacturing all your products reaches to Warehouse from where products are supplied to your Stockiest / Distributors or directly to your end customer.
Distributor / Stockiest Management:
Gift your distributors the web application which makes them comfortable to interact with you directly for all their needs.
Leads & Sales Team Management
Lead / sales team is backbone of any company which provides revenue to run. Most important operations and managements will be provided to this team and hence the monitoring should be strong and reliable.
Customer Support Management
Customer support team plays a major role in getting continues business from existing customers, in order to make the team more productive we provide unique features with notification and reports.
  1. Tailored to Specific Needs: Your CRM solution may be specifically designed to cater to the unique needs of certain industries or businesses. This specialization can make it a better fit for companies operating in those niches.

  2. Customization: Your CRM software might offer a high degree of customization, allowing businesses to adapt it to their specific processes and workflows. This can be a significant advantage for companies with complex or unique requirements.

  3. Cost-Effective: Your CRM solution may offer competitive pricing or unique pricing models that make it more affordable for certain businesses, especially small and medium-sized enterprises (SMEs).

  4. Ease of Use: If your CRM software is particularly user-friendly and requires minimal training, it can be an attractive option for businesses looking for a quick and straightforward CRM implementation.

  5. Innovative Features: Your CRM solution might offer innovative features or technologies that are not available in other CRM systems. These could include advanced analytics, AI-driven insights, or unique automation capabilities.

  6. Local or Regional Focus: If your CRM solution is designed to address the specific needs of businesses in a particular region or country, it can be highly appealing to those operating within that area due to its local expertise and understanding of regulations and business practices.

  7. Strong Customer Support: Exceptional customer support services, including timely responses and personalized assistance, can set your CRM solution apart and make it more appealing to businesses seeking reliable support.

  8. Data Security and Compliance: If your CRM software places a strong emphasis on data security and compliance with industry regulations, it can be particularly appealing to businesses dealing with sensitive customer data or operating in highly regulated industries.

  9. Integration Capabilities: Your CRM solution may excel in integrating with other essential business tools and systems, simplifying the workflow and enhancing overall efficiency.

  10. Scalability: If your CRM solution can easily scale with a business’s growth, it can be a suitable choice for companies that anticipate expanding in the future without the need for frequent system changes.

  11. Feedback and Testimonials: Positive feedback, case studies, and testimonials from satisfied customers can help demonstrate the value and reliability of your CRM solution.

Ultimately, businesses will choose a CRM solution based on how well it aligns with their specific needs and goals. Highlighting the unique features and benefits of your CRM and demonstrating how it can address the pain points of potential customers is essential in winning their trust and business.

The First step is to establize that something is possible. Then Probability will occur.