Shipping and Delivery Policy

At Mic & Mac Solutions Private Limited, we are committed to delivering digital products and services in a timely and efficient manner. This Shipping and Delivery Policy outlines the terms regarding the delivery of our digital and software solutions.

1. Delivery of Digital Products and Services

• Our services primarily involve digital products, software solutions, and web/mobile applications, which do not require physical shipping.
• Upon successful payment and agreement, the service/product delivery timeline will be as per the contract or proposal discussed with the client.
• Clients will receive the necessary credentials, source files, or access to the digital products via email, a secured portal, or any other agreed method.

2. Delivery Timelines

• The estimated delivery timeline will be communicated during project discussions and will depend on the scope, complexity, and client requirements.
• Delays may occur due to unforeseen circumstances, including third-party dependencies, client approvals, or changes in project scope. In such cases, clients will be notified promptly.

3. Service Implementation & Deployment

• For software development and SaaS-based solutions, the deployment process will be carried out based on predefined milestones.
• Staging and production deployment schedules will be agreed upon with the client before final delivery.

4. Order Tracking & Support

• Clients will be provided with regular updates on the progress of their digital solutions via email, project management tools, or direct communication channels.
• Any support required post-delivery will be handled as per the support terms outlined in the agreement.

5. Modification & Revisions

• Any additional changes or modifications requested after delivery will be handled as per the service agreement and may be subject to additional charges.
• Clients must review and approve the delivered solution within the agreed timeline to ensure smooth handover and closure.

6. Contact Us

For any questions regarding our Shipping and Delivery Policy, please contact us at:

Mic & Mac Solutions Private Limited

Email: operations@micandmacsolutions.com

Phone: 9841700071

This policy is subject to change without prior notice. Please review this page periodically for updates.